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Privacy Policy

At Vanilla Salon, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book services online, or engage with us through other means.

1. Information We Collect

We collect personal information to provide you with the best service experience. The types of information we collect include:

  • Personal Identification Information: Name, phone number, email address, mailing address 

  • Appointment Details: Booking history, service preferences, and stylist preferences 

  • Payment Information: Credit card details and billing information (processed securely through third-party payment providers) 

  • Website Usage Data: IP address, browser type, and interaction with our website (collected through cookies or tracking technologies) 

  •   Communication Preferences: Opt-ins for newsletters, promotional offers, or appointment reminders

2. How We Use Your Information

The information we collect is used to:

  • Provide, manage, and personalize your salon experience 

  • Process your bookings and payments 

  • Communicate appointment confirmations, updates, or special offers 

  • Improve website performance and customer experience 

  •   Comply with legal obligations and prevent fraudulent activities

3. How We Share Your Information

We will never sell or rent your personal information to third parties. However, we may share your data with trusted partners in the following situations:

  • Payment Processors: To securely handle credit card transactions  

  • Service Providers: For email communication, appointment scheduling, or marketing campaigns (with your consent) 

  •    Legal Compliance: If required by law or to protect the rights, property, or safety of Vanilla Salon

4. Data Security and Storage

We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. All credit card information is encrypted and processed through secure third-party platforms. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Access: You may request a copy of the personal data we have collected about you.  

  • Right to Deletion: You can request that we delete your personal information, subject to certain legal exceptions. 

  •   Right to Opt-Out: You can opt out of the sale of personal information (although we do not sell personal data).
  •   Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us at [Insert Contact Information].

6. Retention of Data

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience on our website. You can manage or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before sharing your information.

9. Policy Updates

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Vanilla Salon

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